The St. Regis Shenzhen — Sleep on Floors 75–100 of the KK100, the Whole City at Your Feet
Picture the lift rushing you up to a sky lobby somewhere past the seventieth floor, the doors opening onto a wall of glass that looks down on the whole of Shenzhen — and your own butler waiting to greet you, pouring tea. That's what you get at The St. Regis Shenzhen (深圳瑞吉酒店), a 5-star marquee that occupies floors 75–100 of the KK100 (京基100), the iconic tapering supertall in Luohu (罗湖), the heart of old Shenzhen. Open since 2011, it brings 290 rooms, the legendary St. Regis Butler service, The St. Regis Bar, an indoor pool and a spa. Score 9.4/10 from around 5,855 real guest reviews. Honestly, if you want a hotel that gives you sweeping high-floor views, butler-level service, and a central base where you step straight out to MixC, Dongmen and the Lo Wu Hong Kong crossing, this is the answer.
Here's the first thing guests agree on — the view and the sheer height. The St. Regis Shenzhen doesn't just sit in a tall building; it claims everything from floor 75 up to floor 100 of the KK100 (京基100), the curved, tapering supertall that rises nearly 442 metres over Luohu. Every room is high above the city, looking down on the Shenzhen skyline stretching away, the Futian towers, the parks, and the mountains beyond. Guests say the night view, when the whole city lights up at once, is when it looks its best — which is why the sky lobby and the high-floor bar end up in everyone's photos. This is the kind of 'sleep on the rooftop of the city' experience you rarely get among Shenzhen's hotels.
One guest recalls: "The view from our room in the eighties is something I'll never forget — the whole of Shenzhen at your feet, especially at night. The butler looked after us beautifully, helped with the bags, suggested restaurants, and pressed our shirts for free. The high-floor bar had a wonderful atmosphere, and the location made walking to MixC and Dongmen easy. We'll be back next time we're in Shenzhen."
The heart of the St. Regis brand is the 24-hour personal butler that comes with every room, and it's what reviews praise over and over — butlers unpack your bags, press two garments free, brew tea and coffee, book restaurants, and handle the small details that make a stay feel special. The other highlight is The St. Regis Bar, known for its atmosphere and its house take on the Bloody Mary, alongside dining and a breakfast guests rate. The hotel has 290 rooms and suites, an indoor pool, a spa and a gym — the full set for a luxury address. Rooms are generously sized to St. Regis standard, and because everything sits so high, almost every room gets a panoramic city view.
Location is this hotel's big advantage over the luxury places out in Qianhai or Futian, because the KK100 sits right in the heart of Luohu (罗湖), old Shenzhen, at 5016 Shennan East Road. The handy part is that Grand Theater station (Metro Lines 1/2) is only about a 0.2 km walk away. From here you can stroll to the MixC mall and the Dongmen (东门) pedestrian shopping quarter, and — crucial for anyone planning a Hong Kong hop — the Lo Wu crossing (罗湖口岸), where you connect onward into Hong Kong by train, is close by. Shenzhen is modern through and through, with no old town the way Beijing or Xi'an have; the draw here is the skyline, the Huaqiangbei electronics markets, and the OCT theme parks — and Luohu is the city's oldest, busiest quarter.
But let me pass on the gripes honestly, gathered from real guest reviews, because they're real and worth knowing first. The main one: the hotel opened in 2011, so some of the finishes are starting to show their age next to the 2022–2023 newcomers like Conrad or Mandarin Oriental — a few guests find the design more classic than cutting-edge. The second: the KK100 is a mixed-use tower, with offices and shops, so at peak times getting up and down to the sky lobby can mean a wait and a lift change or two, and every room is very high up, which won't suit anyone wary of heights or busy buildings. The third: marquee pricing, especially for the best corner-view rooms and around the big conventions and trade fairs the city hosts.
Standard rates start at around ~¥1,300 (฿6,500) per night, with a typical range of roughly ฿6,500–14,000 depending on season, room type and aspect — corner rooms and those facing the Futian skyline cost more, and the higher suites run well above the from-price. China's long holidays — Golden Week (October 1–7), Chinese New Year, Labour Day (May 1–5) — plus any big trade fair or expo are when rates climb fast and rooms fill, so book several weeks ahead and take a free-cancellation rate to be safe. One more plus: St. Regis is part of Marriott, so foreign passports check in without fuss and the staff speak English — no worries about being an international traveller here.
The honest summary, friend to friend: The St. Regis Shenzhen is for travellers who want sweeping skyline views from floors 75–100, the butler service guests fall for, and a central Luohu base within walking distance of shopping and the Hong Kong crossing. If you're in Shenzhen to shop, to hop over to Hong Kong, or simply for a 'rooftop of the city' stay in an icon, this delivers it all. But if you want the newest and highest-rated hotel, look at Conrad Shenzhen out in Qianhai; and if you'd rather be in the Futian CBD next to the Convention Center, compare The Ritz-Carlton in our list first.
Summary from Booking & Agoda
- ✓ Sweeping Shenzhen skyline views from rooms on floors 75–100 of the KK100
- ✓ Attentive St. Regis Butler service — free pressing, unpacking, restaurant tips
- ✓ The high-floor St. Regis Bar has great atmosphere + a breakfast guests rate
- ✓ Central Luohu location, walk to MixC and Dongmen, near the HK crossing
- ! Opened 2011 — some finishes show their age next to the 2022–2023 newcomers
- ! Marquee pricing, especially for the best corner-view rooms
- ✓ 290 generous rooms and suites, almost all with high-floor panoramic city views
- ✓ Indoor pool, spa and gym — the full set for a luxury 5-star
- ✓ Part of Marriott, so foreign passports check in easily with English-speaking staff
- ✓ ~0.2 km walk to Grand Theater Metro Lines 1/2 for easy trips across the city
- ! The KK100 is mixed-use, so reaching the sky lobby can mean a lift wait at peak times
- ! Rates spike and rooms fill fast during Chinese long holidays and big trade fairs
- 💡If you want the newest, most contemporary hotel · This one opened in 2011, so some finishes are starting to age next to the recently opened marquees · Fix → see Conrad Shenzhen (Qianhai, opened 2023, the highest score) or Mandarin Oriental (Futian, opened 2022) in our list
- 💡If you dislike busy towers or are wary of heights · The KK100 is mixed-use with offices, so peak times mean a lift change to the sky lobby, and every room is very high up · Fix → see The Ritz-Carlton in Futian, a dedicated hotel tower with an outdoor pool, or Four Seasons in our list
- 💡If you're on a budget but want Luohu near the shopping and the HK crossing · The best corner-view rooms cost more, and more again during trade fairs · Fix → see Holiday Inn Express Dongmen, right by the Dongmen quarter, in our Shenzhen hotels list for far lighter rates