Crowne Plaza Hotel & Suites Landmark Shenzhen — Spacious Suites with Kitchenettes in the Heart of Luohu, 3 Minutes to the Metro, Near Dongmen and the Hong Kong Border
Honestly, if you're heading to Shenzhen as a family, travelling as a group, or you'd just like to settle in for a longer stay with a little kitchen to heat up a meal and boil the kettle — Crowne Plaza Hotel & Suites Landmark Shenzhen (深圳富苑皇冠假日套房酒店) is one to bookmark. This is a 5-star IHG all-suite hotel built around roomy quarters, sitting in the heart of Luohu (罗湖), Shenzhen's original downtown, at No. 3018 Nan Hu Road. It's just about a 3-minute walk to Guomao Metro Station (Line 1), right by the buzzing Dongmen (东门) shopping street and a short hop from the Lo Wu border crossing (罗湖口岸) into Hong Kong. The thing guests love most: the suites are spacious, averaging ~60 sqm, and many come with a kitchenette and dining area. Score 9.4/10 from around 6,772 real guest reviews — a huge review base, which tells you a lot of people actually stay here and leave happy. Picture a separate living area, a little kitchen, room for the kids to spread out — then head downstairs and you're straight into the Dongmen shops. This place sets that up.
Here's the thing guests come back to first — two things, really. The first is the surprising amount of space, because this is an all-suite property (Hotel & Suites) where rooms average around 60 square metres, many with a separate living area and a kitchenette with a dining nook (mini-fridge bar, tea and coffee facilities, a microwave in some rooms). That makes it a natural fit for families, groups travelling together, or anyone settling in for several nights. The second is the central Luohu location: the hotel sits at No. 3018 Nan Hu Road, only about a 3-minute walk to Guomao Metro Station (Line 1), with the Dongmen (东门) pedestrian shopping street and Jinguanghua mall within an easy walk, and the Lo Wu border crossing (罗湖口岸) into Hong Kong just a short hop away.
One guest recalls: "We booked a suite for our family and the room was huge — a separate living area, a little kitchen and a fridge, so handy when there are a few of you. It was only a few minutes' walk from the hotel to Guomao metro, and the Dongmen shops are right downstairs, with loads of restaurants around. The breakfast buffet had plenty of choice and was tasty, and the staff were lovely. The only thing is the hotel has been around a while, so some rooms feel a touch dated — but they're clean and well kept, and great value."
The facilities are full 5-star — there's an indoor heated swimming pool under a glass roof, so you can swim year-round whatever the weather, plus a gym, a spa (Yuan Spa) and several restaurants, including Cantonese dining (Fulinmen 富临门), Italian (Prego) and a bar. Breakfast is another thing reviews come back to again and again: a generous buffet spanning Chinese and international dishes, a solid fill-up before a day out or a day's work. And because the rooms have a kitchenette, plenty of longer-stay guests note how much it saves them — you can pick up groceries and cook in the room now and then, rather than eating out for every meal.
Let me set the location out clearly. The hotel is in the heart of Luohu (罗湖), Shenzhen's original downtown — one of the busiest shopping-and-dining districts in the city. The Dongmen (东门) street within walking distance is a paradise for bargain shoppers, while the Lo Wu border crossing (罗湖口岸) and Shenzhen Railway Station are about a 5-minute drive, making this a very handy base for hopping in and out of Hong Kong (Lo Wu is the classic crossing — straight onto the MTR into Kowloon and Hong Kong Island). Shenzhen is modern through and through — there's no old town the way Beijing or Xi'an have; the appeal is the skyline, the malls, the markets and being the gateway to Hong Kong. If you're into electronics shopping, the famous Huaqiangbei (华强北) market is a short metro ride away.
But let me pass on the gripes honestly, gathered from real guest reviews, because they're real and worth knowing first. The first, and the one mentioned most: the hotel has been open a long time — it's a veteran Luohu landmark, so some rooms feel older than the newer hotels in town, and a few reviews mention a classic style and the occasional musty odour. If newness matters to you, ask to see a renovated room or a high floor at check-in. The second: Luohu is a busy older district, lively all day around the hotel, with rush-hour traffic and a real-city feel rather than the gleaming-CBD polish of Futian or Qianhai. And the third: the views are city, not bay — if you're after wide sea or bay vistas, this isn't the one.
Standard rates start at around ~¥550 (฿2,750) per night for an entry-category room, with a typical range of roughly ฿2,750–6,500 depending on season and room type. The bigger suites — like the B.Duck Family Suite (~72 sqm) or a high-floor Junior Suite — cost more, but split between a few people in rooms this size it's very good value. China's long holidays — Golden Week (October 1–7), Chinese New Year, Labour Day (May 1–5) — and any big trade fair or expo in town are when rates climb fast and rooms fill, so if you're going then, book several weeks ahead and take a free-cancellation rate to be safe. One more plus: Crowne Plaza is part of the international IHG group, so foreign passports check in without fuss and the staff speak English — no worries about foreign-guest registration here — and IHG One Rewards members often get extra perks.
The honest summary, friend to friend: Crowne Plaza Hotel & Suites Landmark Shenzhen is for travellers who want spacious suites with kitchenettes in the heart of Luohu, a few minutes' walk to the metro, right by the Dongmen shops and close to the Hong Kong border — especially families, groups of friends and longer-stay guests who want plenty of space and the option to self-cater. If that's your trip, this is the one that fits, and the value is excellent. But if you're after a freshly opened design and wide bay views, compare it against Conrad Shenzhen over in Qianhai in our list first. If you want to stay in Luohu but in a high-rise marquee with skyline views, The St. Regis up in the KK100 tower is worth weighing up. And if you'd rather the same brand over on the Futian CBD side by the convention center, Crowne Plaza Shenzhen Futian is another one in our Shenzhen hotels list.
Summary from Booking & Agoda
- ✓ Spacious suites averaging ~60 sqm, many with a kitchenette — great for families and long stays
- ✓ Heart of Luohu, a ~3-min walk to Guomao Metro (Line 1), by the Dongmen shopping street
- ✓ Close to the Lo Wu border and Shenzhen Railway Station — easy hops into Hong Kong
- ✓ A breakfast buffet guests praise, helpful staff, and excellent value
- ! The hotel has been open a long time — some rooms feel older than newer properties
- ! Luohu is a busy older district, lively all day around the hotel
- ✓ Indoor heated swimming pool, gym, and a spa (Yuan Spa)
- ✓ International IHG chain — foreign passports check in easily, English-speaking staff
- ✓ A kitchenette in many rooms — you can self-cater, saving money on longer stays
- ✓ Loads of restaurants and food around; easy to get around, with a huge review base of around 6,772
- ! City views, not bay or sea views
- ! Some reviews note older rooms and the occasional musty odour (ask for a renovated/high-floor room)
- 💡If newness matters to you · This is a veteran Luohu landmark, so some rooms feel older and a few reviews mention the occasional musty odour · Fix → ask for a renovated room or a high floor when you book or check in, or for a freshly opened design see Conrad Shenzhen (Qianhai, opened 2023) in our list
- 💡If you want wide bay or sea views · This hotel is in the heart of downtown Luohu, so the outlook is city, not bay · Fix → for bay views see Conrad Shenzhen or Mandarin Oriental over in Futian, or for a high-rise skyline view still in Luohu see The St. Regis (KK100) in our list
- 💡If you're here for a conference or expo at the Futian convention center · This hotel is on the Luohu side, not next to the Shenzhen Convention & Exhibition Center (会展中心), which is over in Futian · Fix → for a convention-center base see Crowne Plaza Shenzhen Futian, or Four Seasons / The Ritz-Carlton in our Shenzhen hotels list